RETURN POLICY
As America’s first Premium Blunt Wrap we have the pleasure of serving customers from coast to coast and beyond. If you are not satisfied for any reason, please let us know by calling 813-419-3654 or emailing sales@brothersbroadleaf.com within 30 days of your purchase to request a prompt exchange or refund. Upon completion of your return for an exchange or refund, you will receive the agreed upon exchange of goods from Brothers Broadleaf.
RETURN POLICY GUIDELINES
- Cigars – If you are not satisfied with your cigar purchase, it may be returned for a full refund. Please return all unused product in the original packaging. For any Exchange or Refund, please reach out directly to, (813)-419-3654, or email sales@brothersbroadleaf.com.
- Accessories – For any other non-tobacco related product, you may request a return for a full refund within 30 days of purchase if you are unsatisfied by contacting (813)-41 -3654 or emailing sales@brothersbroadleaf.com.
If there are any defects or damages upon delivery you will need to provide photo or video proof by emailing sales@brothersbroadleaf.com.
We are always happy to assist with any issues that may occur and will work with you to resolve any request to a reasonable degree.
Our return address is:
Brothers Broadleaf
3109 W Bay to Bay Boulevard,
Tampa, FL 33629